Terms of Service

1. ABOUT THE BUSINESS

This website is operated by Angelo Iacobellis trading as Incanth (“we”, “us”, “our”).

We are a sole trader based in the United Kingdom.

Business details:

  • Legal name: Angelo Iacobellis
  • Trading name: Incanth
  • Address: Yeoman Street, SE85FA London
  • Email: info.incanth@gmail.com
  • VAT number (if registered):

2. ACCEPTANCE OF TERMS

By accessing this website or purchasing from us, you agree to be bound by these Terms of Service.

If you do not agree, you must not use this website.

3. ELIGIBILITY

You must be at least 18 years old or have permission from a parent or guardian.

4. PRODUCTS

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products
  • We make reasonable efforts to ensure descriptions and images are accurate

5. PRICES AND PAYMENT

  • All prices are in GBP (£) unless stated otherwise
  • Prices may change at any time
  • Payment is required at checkout

6. SHIPPING AND DELIVERY

  • Estimated delivery times are 15–20 business days unless stated otherwise
  • Delivery will be completed within 30 days unless agreed otherwise

If we cannot deliver within this time:

  • You may cancel your order
  • You will receive a full refund

7. YOUR RIGHT TO CANCEL (COOLING-OFF PERIOD)

Under UK consumer law, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason.

To cancel:

Email: info.incanth@gmail.com

Returns:

  • Items must be returned within 14 days of cancellation
  • You are responsible for return postage unless goods are faulty

Refunds:

  • Issued within 14 days of receiving returned goods
  • Includes standard delivery costs (if applicable)

8. FAULTY OR INCORRECT GOODS

Under your statutory rights, you are entitled to:

  • Repair or replacement
  • Or a full refund if the item is faulty, not as described, or not fit for purpose

Contact us at info.incanth@gmail.com and we will resolve the issue.

9. ORDERS

We may refuse or cancel orders where necessary (e.g. suspected fraud, pricing errors).

If we cancel your order, you will receive a full refund.

10. USER CONDUCT

You agree not to:

  • Use the site for illegal purposes
  • Interfere with website functionality
  • Upload malicious software

We may suspend access if these terms are violated.

11. INTELLECTUAL PROPERTY

All content on this website belongs to us or is licensed to us.

You may not copy, reproduce, or use it without permission.

12. THIRD-PARTY SERVICES

We may use third-party tools or links.
We are not responsible for their content or services.

13. LIABILITY

Nothing in these Terms excludes your rights under UK consumer law.

As a sole trader, we are responsible for:

  • Supplying goods that are as described
  • Of satisfactory quality
  • Fit for purpose

We are not liable for:

  • Indirect or unforeseeable losses

14. PRIVACY

Your personal data is processed in accordance with our Privacy Policy and UK GDPR.

15. CHANGES TO TERMS

We may update these Terms from time to time.
Continued use of the site means you accept any changes.

16. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

17. CONTACT

For any questions: 

info.incanth@gmail.com