Privacy Policy

PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy explains how Angelo Iacobellis trading as Incanth ("we", "us", "our") collects, uses, and protects your personal data when you visit or make a purchase from our website.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. BUSINESS DETAILS

  • Legal name: Angelo Iacobellis
  • Trading name: Incanth
  • Address: Yeoman Street, SE85FA London
  • Email: info.incanth@gmail.com

3. PERSONAL DATA WE COLLECT

We may collect the following information:

a) Information you provide:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

b) Automatically collected data:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behaviour
  • Cookies and tracking technologies

4. HOW WE USE YOUR DATA

We use your data to:

  • Process and deliver your orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send marketing emails (only if you opt in)

5. LEGAL BASIS FOR PROCESSING

Under UK GDPR, we rely on the following legal bases:

  • Contract: to process your orders
  • Legal obligation: for tax and accounting purposes
  • Legitimate interests: to improve services and prevent fraud
  • Consent: for marketing communications

6. SHARING YOUR DATA

We only share your data where necessary with:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g. Stripe, PayPal)
  • Shipping and logistics providers
  • IT and analytics providers (e.g. Google Analytics)

We do not sell your personal data.

7. INTERNATIONAL TRANSFERS

Some of our service providers may be based outside the UK.

When data is transferred internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

8. DATA RETENTION

We retain your personal data only as long as necessary to:

  • Fulfil orders
  • Comply with legal obligations

Typically, order data is kept for 6 years for tax purposes.

9. YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Data portability

To exercise your rights, contact us at: info.incanth@gmail.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. COOKIES

We use cookies to:

  • Enable website functionality
  • Analyse website traffic
  • Improve user experience

You can manage cookies through your browser settings.

11. DATA SECURITY

We take reasonable measures to protect your personal data, including:

  • Secure servers
  • Encrypted payment processing
  • Limited access to personal data

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Changes will be posted on this page.

14. CONTACT

If you have any questions about this Privacy Policy or your data:

info.incanth@gmail.com